Protecting You During COVID-19

During the COVID-19 pandemic, our office is postponing routine care and is only open for emergency services and phone calls as of now. Contact us if you think you have a dental emergency to ensure that you receive care that shouldn’t be postponed. In the meantime, brush two minutes, twice a day with fluoride toothpaste and floss regularly. Avoid sugary food and drinks to reduce the risk of cavities. The pause in routine dental appointments supports “shelter at home” policies and helps “flatten the curve.” When conditions change, we will again be available to help you maintain your oral health through regular preventive and treatment services.

Re-Opening Information & Procedures

We will reevaluate the situation as it evolves, and update you as our re-opening date becomes more concrete. When you come in for an appointment, we are asking you to follow certain procedures to avoid crowds in the waiting room and for the health and safety of everyone involved.

When You Come In

  • Please come alone. Do not bring your spouse, children, or any other people, unless you need assistance.
  • Please call us once you arrive at the parking lot. We will let you know if we are ready for you to come in for your appointment.
  • Please reschedule your appointment if you are feeling ill. Do not come in if you have a fever or cough, or have been exposed to someone who has COVID-19.

Steps We Are Taking

We have always complied with strict OSHA-mandated protocols to maintain a highly sterile environment within our dental offices. These guidelines were created to safeguard against the spread of severely contagious diseases such as tuberculosis and measles, and they are equally effective in managing the spread of influenza and coronavirus. Below is a summary of the steps currently in place to ensure patient and employee safety:

  1. Employee Health Screening: All employees and affiliated providers undergo detailed background and health history screenings before commencing employment. In addition, we strictly enforce sick policies that require employees suffering from communicable illnesses to stay home from work until they have clearance by a physician to return and have received supervisor approval. Employees who have traveled to a country with a Centers for Disease Control and Prevention (CDC) Level 3 Travel Health Notice are required to self-quarantine for 14 days prior to returning to work. At this time, employees are required to wear masks at all times. Employees are also having their temperatures monitored daily prior to starting their shift.
  2. Patient Health Screening: Due to concerns about patient and employee safety, we ask that non emergency patients experiencing flu-like symptoms (fever, cough, sore throat, nausea, vomiting and difficulty breathing) and patients who have returned from travel to a country with a CDC Level 3 Travel Health Notice in the past 14 days reschedule their appointments. We also ask that non-emergency patients with known health risks (65+, pregnancy, lung or heart condition, high blood pressure, diabetes and immunocompromised conditions) reschedule their appointments. Patients will be asked to complete a COVID-19 screening interview and temperature check prior to all visits in accordance with CDC and American Dental Association recommended guidelines.
  3. Sterilization Procedures: The foundation of our infection control procedures is based on requirements established by the CDC that state that all body fluids are treated as infectious because patients with bloodborne infections can be asymptomatic or unaware that they are infected. This includes body fluids in airborne droplets from coughs or sneezes. Personal Protective Equipment (PPE) used in our office, which includes gowns, eye-protective wear with side protection, face shields, masks and gloves are designed to ensure that no blood or body fluids can be passed between staff and patients. These items are washed and disinfected or discarded between patients to mitigate any patient-to-patient transmission. Strict surface sterilization procedures are followed to clean and disinfect all operatory surfaces between patients and, after each use, all dental instruments are cleaned and heat sterilized in steam autoclave machines in individual sterile pouches.
  4. Common Area Disinfecting: As a result of the current coronavirus concern, we have taken added precautions in the common areas. All magazines and pamphlets have been removed. Lobby surfaces and patient restrooms are disinfected every hour. This includes a thorough wipe down of all hard surfaces, such as door handles, door knobs, tables, chairs and front office counters with Cavicide, a CDC-approved commercial sterilization agent. In addition, patients are being advised to practice social distancing in our lobby area or wait in their cars if preferred. According to the CDC, the most important steps we all can take to avoid infection from airborne diseases are frequent hand washing with soap and water and regular cleansing of highly-used surfaces with disinfectant. We recommend that all our patients take these basic precautions.

We will keep you posted on when our office will open back up again.

SPECIALS

$50 Account Credit

This offer applies to new patients only. Receive a $50 account credit* after the completion of a New Patient Exam, full set of x-rays, and ultrasonic teeth cleaning.

  • $50 Account Credit
  • New Patient Exam
  • Full Set Of X-Rays
  • Full Ultrasonic Teeth Cleaning

To receive this online special, just call us and mention the keyword: "Ocean"
(Expires 5/31/2020)
.

*cannot be combined with any other promotion

Free Sonicare Toothbrush

This offer applies to new patients only. Receive a Free Sonicare Toothbrush* after the completion of a New Patient Exam, full set of x-rays, and ultrasonic teeth cleaning.

  • Free Sonicare Toothbrush
  • New Patient Exam
  • Full Set Of X-Rays
  • Full Ultrasonic Teeth Cleaning

Full Ultrasonic Teeth CleaningTo receive this online special, just call us and mention the keyword: "Sunrise"
(Expires 5/31/2020)
.

*cannot be combined with any other promotion. Only one free Sonicare toothbrush per household.

Advanced Dental Care in Laguna Hills

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